Hosting and operations

Keeping things running, and knowing when they break before you call.

This is the larger part of what we do, and the part that lasts longest. Putting an application live takes an afternoon; keeping it running for five years is the real work. That means monitoring that trips before a user notices, and a named contact who knows your application.

What you get

  • Hosting in Azure or on your own servers, whichever fits
  • CI/CD on GitHub or Azure DevOps, so a release is not manual work
  • Monitoring, logging and alerting with agreements on who gets called when
  • Security hardening, backups and a restore procedure that has been tested
  • Domain names and certificates, renewals included

When this fits

  • You only learn something is broken when a customer or colleague reports it.
  • There is a backup, but nobody has ever tried restoring from it.
  • Releases happen outside office hours because they are done by hand.

An untested backup is not a backup

Most restore procedures turn out to work or not work at the exact moment you need them. We periodically restore one to a separate environment and record how long it took. That number is what you can tell your board.

Taking over from another supplier

Taking over operations starts with working out what runs where. Often nobody has the full picture. We deliver that inventory as a document, even if you then decide to place the work elsewhere.

How a project runs

  1. Scoping

    We map what is there, what needs to be added, and where it goes wrong if we misjudge it.

  2. Design

    Screens, flows and components are settled before a line of code is written.

  3. Build

    Two-week sprints, each ending in something that runs and that you can try yourself.

  4. Release

    Live in stages, with monitoring that trips before a user picks up the phone.

  5. Maintenance

    The part that lasts longest. Updates, incidents, and the version after this one.

What we work with

  • Azure
  • Docker
  • CI/CD
  • SQL Server
  • Application Insights
  • IIS

Work in this service

Need any of this?

A single half-hour conversation is usually enough to work out whether this fits and roughly what it costs.

Other services

  • .NET development Web applications in C# that are still maintainable in five years.
  • UX/UI design Screens people can operate, including those who do not use them daily.
  • SEO and SEA Being found for what you sell, and being able to show that it works.
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